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If, in order to deliver your HR
Strategy, a new HR package or service provider is required,
then it is vital that you make the right choice of supplier.
Should you make the wrong decision you will be faced with
escalating programme costs and a dissatisfied stakeholder
community as the promised benefits fail to materialise.
HR
Service Delivery Consultancy has a wealth of experience
in supplier selection and adopts a four-stage supplier evaluation
process:
| i |
Pre-qualification
via a Request for Information (RFI) |
| ii |
Scenarios, solution
demonstrations |
| iii |
Reference site
visits |
| iV |
Invitation to
Tender (ITT) |
During these stages we evaluate prospective
suppliers against the following core criteria:
| Compliant
- we compare the supplier’s solution with legislative
requirements and your wider business and IT strategies
during the RFI stage. |
| Facilitate
Change - we evaluate the extent to which the
solution will be a positive force in achieving the
HR Strategy. This means
it must be right first time. Change management success
will depend on achieving a robust and user- friendly
solution. |
| Affordable
- we assess whether the supplier's solution will be
realisable within the programme's lifecycle. This
will be determined by working with the short-listed
suppliers prior to the ITT stage. |
| Practical
- we evaluate the relevant functionality within the
supplier's solution to ensure it supports the achievement
of your HR Strategy
by designing realistic scenarios to evaluate the solution
against. |
| Dependable
and Sustainable - we assess overall confidence
levels in the supplier and the supplier's solution
by analysing information from the reference sites.
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Supplier selection is one of the key risks
when implementing a programme. Adopting a process that addresses
both tangible and qualitative elements ensures that the right
decision is made in a timely and affordable manner.
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