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In order to assess what has been achieved
through the delivery of your programme, it is imperative to
conduct a series of Benefit Delivery Assessments throughout
the programme's lifecycle. This will enable you to evaluate
the status of benefit realisation, and re-focus your future
plans if required.
HR Service Delivery Consultancy assess your
benefit delivery in the following key areas:
| Service
Scope - we assess to what extent any planned
changes to the scope of your service provision have
been achieved. We will also evaluate the degree to
which expected benefits have been realised. |
| Financial
Planning - we calculate the cost of providing
your HR service by transaction type and compare this
to the estimated costs submitted as part of your business
case. This will identify where any savings have been
realised and as a consequence we will be able to review
any outstanding financial projections. |
| Performance
- we evaluate the service level of the areas affected
by the programme at organisation, department and employee
level. We supplement factual data with customer service
feedback to measure how the changes have been received.
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Conducting a Benefit Delivery Assessment
will enable you to communicate to the stakeholder community
your successes to date. It will identify any areas where further
focus is required to ensure the delivery of your strategy
and also detail opportunities for additional benefits not
defined in your original Strategy.
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